Delivery of outdoor furniture to a private home as part of B2C logistics

B2C logistics

For reliable delivery to consumers

The demands placed on modern B2C logistics are continuously increasing. Consumers expect flexible delivery options, transparent information and high service quality. We support you with integrated solutions for direct delivery to private recipients and the direct shipment of goods, from distribution through to last mile delivery. This creates reliable processes and consistent service quality through to the consumer.

B2C logistics at DACHSER

Final-customer delivery

Directly to the recipient

We extend traditional retail logistics with solutions for direct delivery to consumers. Our services are suitable for established retail models as well as direct-shipment models and modern distribution structures.

Home Delivery

Flexible delivery to the doorstep

With our home delivery solutions, we create reliable processes for direct delivery to consumers. You benefit from our high-performance network.

Last Mile

Efficient delivery through to the destination

Effective delivery concepts support the coordinated handling of last mile delivery and contribute to a positive customer experience.

Transparency

Keep track of shipments at all times

Transparent information provides planning certainty for companies and consumers.

Network

Comprehensive delivery structures

We connect consumer deliveries with our high-performance European transport network.

Delivery Services

Services tailored to your needs

Additional service modules support different consumer delivery requirements.

Solutions for delivery to consumers

targo on-site (B2C)

With targo on-site, we offer a service concept for direct delivery to consumers. The solution supports flexible and individually configurable delivery processes and complements last mile logistics. You benefit from reliable processes and continuous transport handling through to the recipient. The concept is particularly suitable for dropshipping logistics models in which goods are sent directly to consumers without an additional warehouse transfer.

  • Delivery to the kerbside at the recipient’s address
  • Appointment arranged with the recipient for delivery in the morning or afternoon
  • Delivery time agreed for the morning or afternoon

targo on-site plus (B2C)

targo on-site plus adds further services to consumer delivery. The solution supports individual delivery requirements and provides transparency throughout the delivery process, allowing different customer needs to be addressed flexibly.

  • Delivery to the delivery point using a pallet truck, or a carrying service to the point of use
  • Telephone appointment with the recipient for delivery in the morning, afternoon, evening or on Saturday
  • Removal of transport packaging

targo on-site fix (B2C)

With targo on-site fix, you benefit from predictable delivery processes with defined time windows. Clear procedures and standardised processes provide a high level of transparency and reliability for delivery to consumers.

  • Delivery to the kerbside at the recipient’s address
  • Fixed delivery date with the option to select a morning or afternoon delivery window

Integrated logistics for B2B and B2C

Direct delivery to consumers is part of a connected supply chain. We combine warehousing, B2C distribution and transport services within a European network and create continuous processes from storage through to delivery at the consumer’s address. You benefit from transparency and reliable cross border delivery within Europe.

Frequently asked questions about B2C logistics

What is B2C logistics?

B2C logistics covers all logistics processes related to direct delivery to consumers. These include warehousing, picking, transport, home delivery and delivery through to the recipient. DACHSER integrates these services into existing supply chains and combines warehousing, distribution and consumer delivery into continuous logistics solutions. Companies benefit from efficient processes and reliable delivery to their customers.

Why is B2C logistics important for companies?

Direct delivery to consumers is an important part of modern sales models. Customers expect flexible delivery options, transparency and high service quality. Integrated B2C logistics helps companies deliver goods reliably to consumers and incorporate delivery seamlessly into existing logistics and sales processes.

How does B2C logistics differ from traditional B2B logistics?

B2B logistics focuses on delivery to businesses, distribution centres or retail locations. B2C logistics covers direct delivery to private recipients, creating higher requirements for delivery quality, transparency and last mile services.

What does home delivery mean in B2C logistics?

Home delivery describes the direct delivery of goods to private recipients. As part of B2C logistics, DACHSER enables companies to provide professional delivery through to the recipient’s address. The focus is on reliable processes, high service quality and transparent handling throughout the delivery chain.

Why is the last mile so important?

The last mile is the final section of the delivery chain between the delivery point and the consumer. It has a significant influence on how the overall delivery service is perceived. Continuous processes and effective delivery concepts help companies make the last mile efficient, predictable and customer-oriented.

What are the benefits of integrated B2C logistics?

Integrated B2C logistics combines warehousing, distribution and consumer delivery within a connected supply chain. This makes flows of goods more transparent, improves process coordination and supports more efficient supply chains. DACHSER links these services into continuous logistics solutions and creates a reliable basis for consumer delivery.

What are the benefits of home delivery?

Home delivery enables direct delivery to private recipients and helps companies offer convenient delivery options. Standardised processes and coordinated delivery concepts contribute to high service quality and reliable delivery through to the consumer.

Which B2C logistics solutions does DACHSER offer?

With the targo on-site product range, DACHSER offers a comprehensive service concept for consumer delivery. Services range from direct delivery to extended service modules for individual requirements. Companies benefit from predictable processes, high transparency and flexible solutions for last mile delivery.

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