Digital fashion mannequin representing innovative fashion logistics

DACHSER Fashion Logistics

A magic moment for a unique customer journey

The perfect look at the right time — timing is crucial in the fashion world. When you're dealing with a product as highly emotive as fashion, the purchasing experience plays a critical role: The latest styles have to be available at all times and in flawless quality so that end customers can have their magic moment at the point of sale (POS) in the store.

DACHSER Fashion Logistics meets the exacting requirements of the fashion industry with standardised processes for a seamless Supply Chain. We help fashion brands create an incomparable customer journey to delight their end customers by providing flexible and customised fashion fulfilment.

How DACHSER Fashion Logistics ships hanging garments

Shipping high-quality clothing as hanging garments saves a lot of time and work when unpacking the goods at the stores. Fashion logistics faces the challenge of making shipping hanging garments more sustainable, efficient and cost-effective than conventional transport with crates and boxes, by creating an end-to-end process chain.

Hanging vs. box shipping

The challenge of fashion logistics for hanging garments

Brands and dealers invest a lot of time and money in presenting high-quality clothing such as blazers, jackets, suits, dresses and outfits in perfect condition in their stores, particularly in the premium segment. Handling these hanging garments involves more work and costs as the garments have to be unpacked, ironed and hung up, and then the packaging materials disposed of. To comprehensively evaluate the Supply Chain however, every single process has to be considered, from receiving the garments after production to the point of sale, to be able to make definitive statements on costs, quality, transport speed and CO2 footprint.

Optimising the process by shipping hanging garments

In the Retail Box system from DACHSER, clothing is transported end to end on clothes hangers. This ens uresthat the garments don't get creased and are delivered in perfect condition to the customer. There is no need to unpack the box or steam the clothes — the fashion can be hung up and sold in the store right away. In addition to better handling and fast delivery times, the Retail Box system also reduces the procurement and disposal of packaging material, which improves the CO2 footprint and makes the overall Supply Chain more sustainable.

Process comparison for transporting hanging and folded garments

“Magic Moment” – making an impression at the POS with DACHSER Fashion Logistics

Our products for shipping hanging garments

DACHSER Fashion Logistics has developed two innovative reusable transport solutions for hanging and folded garments in the form of the Retail Box and the ProFashional Box; both mean significantly reduced costs for your fashion logistics. The two products for direct delivery to the point of sale are impressive with incredible reusability and transparent tracking — immensely increasing efficiency in your Supply Chain.

Honoured as Gold Winner of the German Packaging Award

The Retail Box was awarded the Gold Award of the German Packaging Award 2025 in the category of Logistics and Material Flow, presented by the German Packaging Institute (Deutsches Verpackungsinstitut e. V.).

The innovative reusable solution for European general cargo logistics enables the safe and sustainable transport of high-value goods – with digital tracking, optimised handling, and significantly less packaging waste.

Your benefits at a glance:

  • Transport network: Our global presence enables efficient management of international supply chains. Through our extensive network of European overland transport and Air & Sea Logistics, you gain fast and flexible access to all sales and procurement networks worldwide.
  • Warehouse network: More than 150 warehouse locations throughout Europe with 1.6 million m² of storage space are available for your textile logistics.
  • System solutions: Through the full integration of road and Air & Sea Logistics as part of DACHSER Interlocking, we offer you end-to-end logistics solutions for global procurement, warehousing, and distribution
  • Quality: Uniform process and service standards within our entargo product family and automation ensure consistently high quality for your transports throughout Europe.
  • Standardisation: Standardised processes and services in all DACHSER branches worldwide ensure consistently high transport quality.
  • Customisation: Our fashion logistics experts develop tailored logistics solutions designed specifically around your needs.
  • Know-how: Our fashion logistics team combines comprehensive logistics expertise with industry-specific know-how for your textile logistics.
  • Reliability: Our worldwide transport network, combining air and sea freight with rail and road transport, ensures fast, reliable delivery of your shipments.
  • Transparency: Thanks to uniform Europe-wide standards in logistics handling and end-to-end shipment tracking via track & trace, you can keep an eye on your transports at all times.
  • Innovation: By supporting research projects in sustainable technologies and innovative load carriers for air freight and truck transport, we sustainably increase the quality of your deliveries.
  • "Magic Moment": Seamless supply chains enable a highly impressive customer journey with a "magic moment" at the POS.

Tailor-made fulfilment services for your textile logistics

DACHSER Fashion Logistics helps global fashion brands by providing tailor-made solutions for all sections of their international Supply Chains. From procurement, textile storage logistics, shipping, customs processing to efficient returns management, we offer end-to-end logistics solutions that are impressive in terms of both cost-effectiveness and sustainability.

The DACHSER Fashion Logistics Zipper in detail

Sourcing logistics

  • Vendor management
  • Time-to-market management
  • Order management
  • Global logistics services
  • Optimal data integration through EDI

Inbound transports

  • Procurement
  • Transport
  • Warehousing
  • Needs-based delivery

Value-added services

  • Value-added services
  • Inspection services
  • Order picking and packing
  • Floor-ready services

Warehousing

  • Quality services
  • Consolidation services
  • Tailor-made solutions
  • Warehouse management system

Distribution

  • Transport solutions for hanging garments (GOH – Garment on Hanger)
  • GOH with optimal space-utilising packaging
  • Time-optimised transport solutions
  • Web-based logistics applications

B2B logistics

  • Urban delivery
  • Locally emission-free delivery in defined zones

Point of sale

  • Retail logistics
  • Delivery in arranged time windows
  • Delivery from store to store

Returns management

  • Returns for remaining stock and B goods
  • Transport solutions for hanging garments (GOH – Garment on Hanger)
  • GOH with optimal space-utilising packaging
  • User-friendly online applications

Answers to frequently asked questions about fashion logistics

What are the challenges of fashion logistics?

In the fashion industry, fast-changing trends and collections come up against the high demands of in-store and online customers for shipments and returns, packaging and sustainability. For companies, it's a struggle to meet these challenges in the long term. By outsourcing fashion logistics to a fulfilment service provider, companies can offer their customers consistently high quality in all areas. Fashion fulfilment providers such as DACHSER use automated processes to create an efficient and transparent Supply Chain ranging from acceptance of goods and appropriate storage, to order picking, packaging, shipment and returns management.

What advantages does fashion fulfilment have over a service provider?

In terms of revenue, fashion and accessories were responsible for about a quarter of all online trade in Germany in 2023. Consumers have long been used to receiving their order within a few days, and just as easily and quickly returning goods they don't want to keep. For fashion fulfilment it's a challenge to combine the large number of returns and growing customer demands with their own needs for cost-effectiveness and sustainability. With a fashion logistics service provider such as DACHSER, fashion and textile companies hand over all logistical tasks such as warehousing, order picking, shipment and returns management to the experts — and can then focus on giving their end customers an incredible purchasing experience.

What benefits does shipment of hanging garments have for textiles?

Shipping hanging garments in special transport solutions such as the Retail Box or ProFashional Box saves fashion retailers a lot of time and work in the stores. The garments don't get creased because the textiles are transported on hangers. In addition to this the items of clothing don't need to be unpacked from multiple, individual boxes. The garments, including clothes hangers, are simply hung up in the store directly from the transport box — so there's no need to iron or steam the items and they arrive in perfect condition.

What role does returns management play in fashion logistics?

Textile processing plays an important role, particularly in returns management. Clothing and textiles are delicate and can get creased, stained or slightly damaged during unpacking or when trying them on. Whenever garments are returned, they have to be checked for any damage and reconditioned where necessary. Fashion logistics service providers such as DACHSER take over these time-consuming tasks. After reconditioning, the items of clothing or accessories are relabeled, packaged and returned in flawless condition to the retailer's range.

Why is sustainability in logistics becoming a bigger and bigger topic in the fashion industry?

Lack of resources, climate change and pollution are changing the way the fashion industry thinks. Manufacturers and retailers have to deal with increasing production costs and new laws on increasing sustainability. At the same time, end customers are demanding sustainable fashion: More and more consumers want to know where and how their clothes are produced and transported — and companies that can prove they have a positive CO2 footprint have a competitive advantage. To establish a sustainable Supply Chain, most companies rely on a professional logistics service provider such as DACHSER: Our global transport network, standardised processes and additional services such as CO2-neutral delivery in urban areas means that we can establish a Supply Chain that meets all sustainability goals.

Track shipment