DACHSER continues charter flights in May

Cultivating success in agribusiness with tailored logistics

In the ever-evolving landscape of the agricultural sector, agribusinesses frequently grapple with logistics challenges that can hinder operational efficiency and profitability. From unpredictable shipping rates and fluctuating exchange rates to complex import regulations, the challenges mount up. A lack of transparency in logistics processes often leaves clients anxious about the status of their shipments, creating unnecessary pressure and frustrations.

“The right logistics partner is a crucial cog in the success of any agribusiness,” says Detlev Duve, Managing Director of DACHSER South Africa. "As businesses face mounting pressure to optimise costs and ensure compliance, it's essential to partner with a provider that understands the particular complexities of the industry and is well equipped to provide tailored solutions."

According to Duve, essential factors for navigating agricultural logistics successfully include robust project planning and risk management, a strong network, personalised service with teams in the field, detailed tracking and customs expertise. "Potential customers should carefully evaluate how their logistics partners address their pain points. A lack of proactive measures can lead to significant operational disruptions and financial loss."

Strategic solutions for agribusiness

Agribusiness often requires large equipment and machinery to be imported or transported, in cases an entire plant, requiring specialist expertise. When it comes to moving produce, it is vital to maintain product quality and comply with food safety regulations during transit.

DACHSER provides a full suite of supply chain logistics solutions to the agricultural industry. The company frequently handles bulk imports of agricultural implements, equipment, and raw materials from countries like China and Turkey, and exports commodities such as teff and lucerne to other African countries and beyond.

For instance, a milling company that exports processed, fortified maize for the World Food Programme relies on DACHSER's expertise. The maize is warehoused, repacked, and wrapped onto pallets in DACHSER’s food-grade warehouses. “We use our own warehouses in Durban, Cape Town, and Johannesburg, ensuring control and compliance with food safety standards,” says Duve.

Cost-effective and client-focused
​DACHSER South Africa's targeted approach to logistics encompasses a range of services, including consolidation, i.e. LCL (Less-than-Container-Load) services via a sea freight gateway in South Africa, and FCL (Full-Container-Load) services. Break bulk seafreight is offered for large plants as needed. Duve explains, “We pride ourselves on building solutions according to customer needs, and finding the most efficient ways of operating. Congestion is a problem at ports, so we try to consolidate shipments and ensure that we have warehousing at strategic points, securing supply chains end to end for customers." ​
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​Unlike standard annual rate increases, DACHSER frequently reviews terms and agreements to ensure clients get the best possible pricing. “Matters evolve rapidly in logistics and regular reviews are critical."

Shipping rates have become increasingly volatile, a challenge DACHSER tackles head-on. “Escalating costs and exchange rate fluctuations have exploded the rates per container,” says Duve. “We focus on strong negotiation and direct dealing with suppliers to keep costs to a minimum.”

Project planning and control

Effective project planning is another core strength of DACHSER. From importing entire plants to handling complex equipment projects, DACHSER’s international network ensures optimal control and seamless movement of cargo. “Having so many offices internationally strengthens our network, allowing us to provide the best quotes and a seamless experience for our clients,” says Duve.

Customer service and transparency

As a global business, DACHSER has an extensive network and is well-equipped to handle complex shipments across borders - while at the same time cultivating personal connections through our local team. "Our team of experts understands the intricacies of agricultural supply chains and leverages this knowledge to deliver tailored solutions that meet our clients' needs."

Personalised service is at the heart of DACHSER’s operations. Clients are assured of a single point of contact and have access to senior management, including Managing Director Detlev Duve. Frequent updates on shipments, live tracking, and proactive communication differentiates DACHSER from other logistics providers.

“Not knowing what is happening is a major pain point for clients,” says Duve. “Our sophisticated technology and client information systems enable frequent live updates, making a significant difference in client satisfaction. It brings clients closer to where their products are in the world.”

Based in Bloemfontein, South Africa, DACHSER's decentralized sales executives often visit farms, discussing projects directly with customers. "This personal touch significantly enhances the long-term relationships we cultivate, as we deeply understand that in the agricultural industry, connection and trust are vital."

Corporate Compliance - Integrity is a question of attitude

"Integrity in Logistics" is the self-imposed moral commitment of the major family-led company DACHSER. It is based upon respect for society, its citizens and their norms, which must be respected, followed and upheld. This is done both as part of our daily work as well as in our interactions with others.

DACHSER Compliance Management covers both the internal company Code of Conduct as well as the DACHSER conduct guidelines. These mandatory rules and guidelines clearly specify that all DACHSER employees are to act ethically and legally in carrying out their tasks and services and consistently adhere to national laws. This also applies to the customs, traditions and societal values of each state and society.

If you would like to play an active part in supporting the DACHSER Compliance Management System or report potential misconduct, you are welcome to use our compliance reporting system supportDACHSER.

Compliance Statement of the Executive Board of DACHSER Group SE & Co. KG

A resilient compliance management system is an important pillar for maintaining integrity, also and especially in times of global challenges.

Once again, people are being shown that they do not always have everything one hundred percent under control. The worldwide exceptional situation of the pandemic can only be influenced to a limited extent by political or economic interests. International supply chains seem to be out of control. Especially in such a situation, it is important to give people the necessary confidence that their basic supplies will be maintained. Global supply chains are under enormous pressure because they form the backbone of any supply.

DACHSER is facing up to all these developments. With our global logistics network and our sophisticated systems, we are excellently equipped to meet the challenges ahead.  In times of reinventing delivery strategies and the general fear of further escalation in the market, we at DACHSER never lose sight of the most important piece of the mosaic: the people. Each of us has it in our hands to make our individual contribution in the interest of all. At the same time, especially in times like these, people long for a sense of trust and security. A shared understanding of values certainly makes a significant contribution to fulfilling this longing.   

Our compliance motto "Integrity in Logistics" not only provides our own employees with guidance for acting in accordance with our DACHSER values. Rather, our business partners can also align themselves with this strong foundation. Together, we thus form the basis for trusting cooperation in line with the traditional ideals of the honorable businessman. 

In addition, we are sending out another signal to express our value-based actions: DACHSER has used the past year intensively to expand the options it previously made available for reporting compliance violations. With supportDACHSER all persons now have a technically supported option for reporting in addition to the analog contact channels. The highly secure system offers full anonymity and complies with all relevant data protection requirements. In this way, both internal employees and external third parties are enabled to report potential integrity violations to the DACHSER Compliance Office without fear of reprisals.

Even in times of great challenges Compliance does not take a break. With "Integrity in Logistics" we are always at the side of our business partners as a reliable partner.

Women leading in logistics at DACHSER South Africa

Three dynamic women in the Cape Town office of DACHSER South Africa, part of global logistics leader Dachser, are navigating their way through a successful career in the traditionally male-dominated field of logistics.

Portia Dryden, Adenisha Jeftha and Sasha-Lee Juter all joined the company through DACHSER’s well-established learnership programme and progressed to become permanent employees. The women share several traits, including enthusiasm for their role in logistics, a capacity to build strong relationships, delight in keeping things running smoothly, and an enjoyment of the diverse challenges logistics brings.

Dryden, now an Air & Sea Import Controller, says that what excites her about her role knowing how essential logistics is in the global supply chain. “It puts a smile on my face when I walk into a clothing store where they are launching their new range for the season, and I know that I had a hand in making sure the imported garments reached the stores in time. This industry opens your world to see how many different sectors work, and in many cases, you gain a deep insight into what happens behind the scenes. The freight industry is multi-dimensional and always growing. With advances in technology, there is always something new to be learnt and that keeps me interested and excited.”

Dryden says although great strides have been made in the last decade, working in a male-dominated field can be intimidating on different levels, from dealing with service providers to liaising with customers, as gender-based barriers have been there for a long time.  “I learned that I had to walk the walk and forget about old, outdated expectations of how one should behave based on gender. Instead, I grew my confidence by learning the trade and gaining the experience. I focused on what I, as an individual, can bring to the table. This does not mean that the road to professional and personal success is challenge-free, but rather that I am both willing and resilient enough to face them.”

The highlight of sea freight controller Adenisha Jeftha’s career was handling her first big client independently after several months of permanent employment.  She then became the key accounts controller on that account and her portfolio has extended to a range of clients across different industries. She thrives on the variety and meeting deadlines. “The constant change in my day excites me - this is not just a A-Z job. I am really motivated by making sure that shipments arrive on time.”

Jeftha says her colleagues and clients inspire her daily. “The relationships we build with our clients and colleagues are a key reason why most staff want to stay at Dachser. We’re more than just colleagues, we’re a family.”

 Airfreight Exports Supervisor Sasha-Lee Juter agrees. “Each new day holds different challenges, different difficulties, but it’s the relationships you build over the years that makes all of that worth it.  Juter is determined to show that logistics no longer needs to be a male dominated industry. “Times have changed so much and I believe the industry has very quickly developed and is allowing more women to steer the ship. To keep attracting women to logistics, companies need to create a culture of equality where we can thrive.”

“I would recommend this career to any individual that likes working under pressure and in a fast-paced environment,” Jeftha concludes. “This is genuinely a great industry to work in.”

About DACHSER:

A family-owned company headquartered in Kempten, Germany, DACHSER is a leading supplier of logistics services worldwide. DACHSER offers comprehensive transport logistics, warehousing, and customer-specific services in two business fields: DACHSER Air & Sea Logistics and DACHSER Road Logistics. The latter consists of two business lines: DACHSER European Logistics and DACHSER Food Logistics. Comprehensive contract-logistics services and industry-specific solutions round out the company’s offerings. A seamless shipping network—both in Europe and overseas—and fully integrated IT systems ensure intelligent logistics solutions worldwide.

Thanks to some 30,800 employees at 376 locations all over the globe, DACHSER generated revenue of 7.1 billion euros in 2021.  Country organisations represent DACHSER in 42 countries, including South Africa. 

Navigating the future of logistics in sub-Saharan Africa: opportunities and challenges

The potential for logistics in Sub-Saharan Africa is immense. With a population exceeding one billion and a rapidly growing middle class, consumer demand for goods and services is on the rise. According to the African Development Bank, the continent’s GDP is expected to grow by 3.4% in 2024, driven by increased consumer spending and improved business climates in key economies.

Initiatives like the African Continental Free Trade Area (AfCFTA) aim to boost intra-African trade by reducing tariffs and streamlining customs procedures. This agreement, covering 54 African countries, is creating a single market of 1.2 billion people with a combined GDP of over $3 trillion, offering unprecedented opportunities for growth. Investors are increasingly exploring opportunities in Africa across sectors such as energy, mining, construction, and logistics.

As the global transition to renewable energy accelerates, Africa further has the potential to become a key hub for both renewable energy and critical minerals. The continent is rich in critical minerals vital for manufacturing renewable energy sources and possesses untapped natural gas fields. Effective integration of strategic logistics solutions is essential to fully unlock this economic potential.

The opportunities and challenges that lie ahead for logistics in Africa present a unique landscape for growth and innovation. However, to harness this potential, we must address the inherent challenges with foresight and strategic planning.

Opportunities abound

The logistics sector in Africa is poised for significant advances due to several key factors.
Firstly, the continent's infrastructure development is gaining momentum, with numerous investments targeting roads, railways, and ports to enhance connectivity. Improved transport networks will facilitate smoother distribution channels, allowing businesses to thrive.

The rise of e-commerce in Africa is transforming the way goods are traded, creating a burgeoning demand for efficient logistics services. As more consumers turn to online shopping, companies must adapt their logistics strategies to support rapid delivery models.

The adoption of technology in logistics—ranging from advanced tracking systems to automation—offers the potential for increased efficiency and reduced costs.

Lastly, as African countries continue to embrace renewable energy solutions, there's an opportunity for sustainable logistics practices to emerge, aligning with global efforts to combat climate change.

Collectively, these opportunities signal a transformative era for the logistics landscape in Africa.

Challenges to overcome

Despite these opportunities, the logistics sector in Sub-Saharan Africa faces significant hurdles.
One of the primary challenges foreign investors face in Africa is the underdeveloped infrastructure for logistics. The World Bank reports that less than 30% of the continent’s roads are paved, which exacerbates the costs and complexities of moving goods. This shortfall hinders the economically viable import and export of essential strategic goods and minerals needed to establish new markets and infrastructure.

While large international corporations have recently made substantial investments across the continent, it is crucial for African nations to focus on upgrading and repairing existing supply chain assets, such as roads, railways, ports, and warehouses to enhance their capacity to attract further foreign investment.

High logistics costs, exacerbated by inefficient port processes and a lack of digital solutions, remain a primary concern. Moreover, regulatory hurdles continue to impede the seamless flow of goods across the region. Inconsistent customs regulations and lengthy clearance times can lead to delays and increased costs, impacting the overall efficiency of supply chains.

Inefficient port processes are critical nodes in the logistics network, and many African ports suffer from inefficiencies that lead to delays and increased costs. Modernising port infrastructure, implementing advanced management systems such as automated container handling, and real-time tracking could significantly enhance port efficiency. Additionally, while the potential of digital technologies is vast, their current adoption in Sub-Saharan Africa is slow, necessitating investments in technology and digital literacy to overcome these challenges.

A strategic approach

At DACHSER South Africa, we understand these challenges and are committed to providing intelligent logistics solutions that cater to the unique needs of the Sub-Saharan market. Our approach leverages technology and a deep understanding of the local market. We offer customised services such as air and ocean freight, contract logistics, and warehousing solutions tailored to specific industry needs. For instance, our expertise in automotive and healthcare logistics allows us to support these critical sectors with precision and reliability.

Information security is a cornerstone of our operations. We have obtained TISAX® Level 2 certification, ensuring that our logistics processes meet the highest standards of data protection. This commitment to security helps safeguard our clients' supply chains and builds trust in our capabilities. Sustainability is also a key focus for DACHSER. We are actively working to reduce our carbon footprint through investments in energy-efficient technologies and more sustainable transport solutions. Since 2022, Dachser has been purchasing 100% green energy on a global level.  By promoting eco-friendly practices, we aim to lead the charge towards a more sustainable logistics future in Africa.

The future of logistics in Sub-Saharan Africa is bright, but realising its full potential requires a concerted effort to overcome existing challenges. By harnessing the region's opportunities and addressing its hurdles with innovative solutions, we're confident in our ability to drive growth and efficiency in this dynamic market as we work with our clients to navigate the complexities of the logistics landscape and unlock new avenues for success in Africa. The AfCFTA and regional cooperation will be vital in this transformation, connecting African markets and enhancing global competitiveness. Now is the time for businesses to invest in Sub-Saharan Africa; the potential for growth and development is immense, and with the right strategies in place, the region can become a global logistics powerhouse.